We are an official examining centre of Oxford Test of English, Goethe-Institute, SIELE, Instituto Camões and CILS. We also offer preparation for other official exams.
A cookie is a file that is downloaded onto your computer when you access certain websites. Cookies allow a webpage to store and recover information about the internet usage habits of the user or their device and, depending on the information they contain and the way in which they use your device, they can be used to recognise the user. Cookies are only associated with an anonymous user and the user’s computer or other device and do not provide information about personal details.
1.- First-party cookies: these are cookies that are sent to the user’s device from a device or domain operated by the publisher of the website and from those providing the requested service to the user.
2.- Third-party cookies: these are cookies that are sent to the user’s device from a device or domain that is not operated by the publisher of the website, but rather by another entity which handles the data obtained via the cookies.
3.- Session cookies: these cookies are designed to gather and store data while the user is accessing the website.
4.- Persistent cookies: these cookies store data on the device which can then be accessed and handled during a period whose duration is defined by those responsible for the cookie, a period which could be from a few minutes to several years.
5.- Statistics cookies: these are cookies that, whether they are handled by us or a third party, allow us to calculate the number of users and thus measure and analyse usage statistics of the service being offered. To this effect, the browsing activity on our website is analysed for the purpose of improving the products and services that we offer.
6.- Marketing cookies: these cookies allow for the most efficient management of advertising spaces that the publisher has included on the website, application, or platform which is providing the requested service, based on criteria such as edited content or the frequency that ads are shown.
7.- Preferences cookies: these cookies allow for the most efficient management of advertising spaces that the publisher has included on the website, application, or platform which is providing the requested service. These cookies store information about the activity of the users which is obtained through ongoing monitoring of their browsing habits, which allows for the development of a specific profile in order to show advertising based on this profile. In addition, it is possible that when visiting a website or opening an email which contains an ad or promotion regarding our products or services, a cookie may be installed on your browser which allows us to show advertising related to your search terms, and to monitor the number of times our ads are seen, where they appear, the times they are seen etc.
The types of cookies used on our website are session cookies and third-party cookies, and these allow us to store and access information related to language, browser type, and other general characteristics previously defined by the user in order to follow and analyse the activity for the purpose of improving our services and providing them in a more efficient and personalised way. Lorca Institute does not use marketing cookies or preferences cookies.
The use of these cookies offers advantages in terms of providing services within what is known as the information society, as it makes it easier for the user to browse and access the different services offered by this website; it avoids the user having to configure general, previously-defined settings each time they access the website; it helps us improve the functionality of and the services offered through the website using the corresponding information analysis obtained by the installed cookies.
|_ga||Third-party (Google Analytics)||2 years||To distinguish between users||Not exempt|
|_gid||Third-party (Google Analytics)||24 hours||To distinguish between users||Not exempt|
|_gat||Third-party (Google Analytics)||1 minute||Used to limit the percentage of requests||Not exempt|
Depending on the browser that you use, you can access the settings of your browser at any time to accept or reject all cookies or to choose which cookies you allow to be installed by following one of the below processes:
Google Chrome (in the Settings menu)
Settings > Show Advanced Options > Privacy (Site Settings) > CookiesMore information
Microsoft Internet Explorer (in the Tools menu)
Internet Options > Privacy> AdvancedMore information
Options > Privacy > CookiesMore information
Safari, iPad and iPhone
Preferences > PrivacyMore information
Settings > Options > Advanced > CookiesMore information
|Provider||Service and cookie purpose||Infomation about the provider|
|GOOGLE Inc.||Statistical analysis of the website in terms visitor numbers, pages visited, key words used, and other similar concepts||https://policies.google.com/privacy?hl=en&gl=en|
VAT No. J70478193 and registered in the Civil Registry of Santiago de Compostela
Hórreo, 33 - Ent. Izda.
15702 Santiago de Compostela
(A Coruña), Spain
In compliance with the provisions of article 10 of the Spanish law 34/2002 of July on Information Society Services, the following general information is made known:
The domain https://lorcainstitute.com, is registered on behalf of Lorca Institute, S.C., established in Hórreo, 33 - Ent. Izda., 15702 Santiago de Compostela (A Coruña), Spain with Tax Identification Number J70478193.
The access and/or use of the website https://lorcainstitute.com assigns the status of user to anybody who enters the website. From the moment of this action, the user fully and unconditionally accepts the present general terms and conditions as well as particular conditions that, when applicable, complement, modify, or substitute the general conditions regarding specific services and contents of the website.
II.- USE OF THE WEBSITE, ITS SERVICES AND CONTENTS
The user promises to use the website and its services and contents without violating current legislation, good faith, generally accepted uses and public order. It is also prohibited to use the website for illicit or detrimental purposes against Lorca Institute, S.C. or any third party, or in any way that may cause damages or prevent the normal operation of the website.
With regards to the content (information, texts, images, audio or image files, photographs, designs, etc.) the following are prohibited:
· Its reproduction, distribution or modification, unless authorised by the lawful holders or legally permitted.
· Any violation of the rights of Lorca Institute, S.C. or of the lawful holders of these rights.
· Its use for any type of commercial or advertising purpose other than those strictly permitted.
· Any attempt to obtain the content of the website by any means other than those which are made available to the users and those which are usually employed on the internet, provided that they do not cause damages to the website.
III.- UNILATERAL MODIFICATION
Lorca Institute, S.C. may, whenever deemed opportune and without previous notice, unilaterally modify the structure and design of the website, as well as modify or eliminate services, content and access to and/or conditions of the website.
The creation of any "hyperlink" between a web page and any of the pages of the website shall be subject to the following conditions:
· It is forbidden to reproduce, either completely or partially, any of the services or contents of the website.
· Except with the express prior agreement of the website containing the hyperlink, it may not contain any brands, trade names, labels, denominations, logos or slogans or other distinctive signs belonging to Lorca Institute, S.C.
· Lorca Institute, S.C. will not be responsible for the content and services made available to the public on the web page or portal in which the "hyperlink" appears, or for the information and manifestations included therein.
V. EXCLUSIÓN DE GARANTÍAS Y RESPONSABILIDAD
Lorca Institute, S.C. does not give any guarantees and is in no case responsible for damages or detriment of any nature that may result in:
· The absence of availability, maintenance and effective operation of the website and/or of its services.
· The existence of viruses, malicious or harmful programs in the contents.
· Any user receipt, procurement, storage, broadcasting or transfer of the content.
· The illicit, negligent, or fraudulent use contrary to these general terms and conditions, good faith, the generally accepted uses and public interest of the website, its services or contents by the users.
· The lack of lawfulness, accuracy, veracity, suitability, quality, reliability, genuineness and/or usefulness of the products, content and/or services provided by third parties on the website.
· The non-fulfilment by any third party of its commitment and obligations relating to the services provided to users via the website.
The duration of the website service and the services provided is indefinite. However, Lorca Institute, S.C. reserves the right to suspend or terminate provision of the website or any of its constituent services under the same terms as in the third condition.
VII. APPLIED LEGISLATION AND JURISDICTION
These general conditions are governed by the Spanish legislation. Lorca Institute, S.C. and the user by specifically renouncing any other rights that they may be entitled to, are subject to the jurisdiction of the courts and tribunals governing the offices of the user for all matters or actions brought that are derived from the provision of the web service or from its services and content or on the interpretation, application, compliance or non-compliance of the provisions herein.
, Lorca Institute S.C. and the user, expressly renounce the right to any other Courts that may, Lorca Institute, S.C. and the user, expressly renounce the right to any other Courts that may apply and submit to the jurisdiction of the Courts and Tribunals of Santiago de Compostela.
The website of Lorca Institute, S.C. ses cookies when a USER is browsing the sites and web pages of the WEBSITE. The cookies used by the website are solely associated with an anonymous user and her/his computer and do not in themselves provide the name and surname of the user. Cookies make it possible to recognize registered users after they have initially registered, so that they do not have to register every time they access the areas and services reserved exclusively for them. The cookies used cannot read information from your hard disk or read cookies files created by third parties. Identification data of USERS are encrypted for increased security.
Users can configure their browser to be notified on their screen of the reception of cookies and to prevent the installation of cookies on their hard drive. Please read your browser instructions and manuals for more information. It is not necessary for the user to allow the installation of cookies sent by the website, notwithstanding that it is necessary for the user log in as such in each service that requires prior registration or login. Similarly, our web servers will automatically detect the IP address and domain name used by the user. Such information is registered in an activity file of the server, which then permits processing of the data with the objective to obtain the statistical measurements which enables us to know the number of printed pages, number of visits to our website, etc.
In accordance with the Law on Information Society Services and Electronic Commerce 34/2002 the user is guaranteed to stop receiving commercial information within no more than 10 days from the moment of expressing his/her will via email to firstname.lastname@example.org.
Your data will be treated according to the current legislation and concretely in accordance to regulation 2016/679 of 27th April 2016 (General Registry for the Protection of Personal Data) concerning the protection of natural persons with respect to the processing of personal data and the free movement of this data.
If you or an authorised person provides us with your data, Lorca Institute, S.C., (tax identification number J70478193) is responsible for the processing of the data. The data will be processed in accordance with the current regulations about personal data protection, or regulation (UE) 2016/679 of 27th April 2016 (General Registry for the Protection of Personal Data) concerning the protection of natural persons with respect to the processing of personal data and the free movement of this data.
It is possible that other people participate in the processing, in this case we will always inform who it is and provide his/her identification data.
Lorca Institute, S.C. is committed to the fulfillment of the obligation of secrecy when it comes to the personal character data and the duty of keeping them. Therefore, we adopt all the measures necessary to avoid their alteration, loss, treatment or non-authorized use or access in accordance with regulations.
The types of personal data we process are:
· Data you decide to provide voluntarily.
· Data derived from communications you have with us.
· Information that is available from sources which are open to the public and we can access legitimately.
· The data derived from the contractual or pre-contractual relation you have with us, including your image. You will in any case be informed of the possibility of capturing your image.
· The data we are provided by third parties about you, if there is a legitimate basis for it or if we have obtained your permission for it.
· The data about third parties you provide with the prior permission of this third party.
At Lorca Institute, S.C. we always process your data in strict compliance with the relevant legislation. Furthermore, we inform you that have adequate technical and administrative means to guarantee an optimal level of security, we guarantee that only authorised persons can access the data, we maintain the integrity of the data avoiding any intentional or accidental loss, and that we have reinforced the systems and services of data processing.
The operations, movements and technical procedures we realise automatically or non-automatically and which enable the collection, storage, modification, transfer and other actions for personal data, are given the importance of personal data.
The basis of legitimacy of the processing of personal data will be based on the contractual or pre-contractual relationship, working relationship or any other basis that is required for the processing of personal data as well as express consent.
When receiving communication by electronic media, (email, messages from automatic answers on forms and other systems of communication) these messages are intended exclusively for their addressee and may contain confidential information. If you are not the intended recipient you are hereby notified that usage, disclosure and/ or copying without authorization is prohibited under the current legislation.
In accordance with the established Law 34/2002 of July 11th, regarding Services of the Information Society and E-commerce, and the directive 2002/58/CE if you do not wish to receive commercial communications and information through electronic communication, you can indicate this by the same channel with the subject line “CANCELLATION OF COMMERCIAL COMMUNICATIONS” so that your personal data is removed from our database. Your request will be executed within 10 days of submission. In the event that we do not receive any express answer from you, we will assume that you accept and allow our company to continue with the aforementioned communications.
The personal data related to natural persons that Lorca Institute, S.C. collected by any means will be stored as long as the person concerned does not request their elimination. Likewise, they will be stored as long as the relationship that originated the processing of this data continues, always respecting the legal period of retention. After this time, the data will be eliminated from all systems of Lorca Institute, S.C..
Personal data will not be released, transmitted, or transferred, except in the aforementioned cases, or unless required due to legal obligation. If your data is requested by Public Administrations or Autonomic Institutions, within the scope of the functions expressly assigned to them by law, this data will be provided.
In the case of release, transmission, or transfer of personal data other than the cases previously mentioned, you will be informed prior to the data being provided so that you can give your consent to proceed.
However, to facilitate organisation and proper functioning of the company, with processes that guarantee good management of Lorca Institute, S.C., it is possible that we may have to hire business management services, professionals, or other companies to handle data under our indications.
This handling of data by third parties is regulated by a contract in writing or another form that allows the validation of its execution and content, expressly specifying that those handling data will do so in line with our instructions and will not use them for purposes other than what is outlined in the contract, nor will they share them, not even for their retention, with others.
Data protection regulations bestow the following rights:
· The right to revoke any consent previously given.
· The right to access: to know what type of data is being processes and the characteristics of this processing.
· The right to rectification: the right to request modification of data that is incorrect or untrue.
· The right to portability: to be able to obtain a copy in an interoperable format of the data that is being processed.
· he right to limitations of data handling in cases that you consider to be unnecessary.
· The right to cancellation: to request the cessation of data handling and their suppression when their retention is no longer necessary.
Similarly, we would like to inform you that you can revoke consent that has previously been provided, without it affecting the legality of the data handling that has already occurred, by sending the request to the address indicated in the previous paragraph. In this case, you must provide your request and a copy of your identity document.
If you would like more information about the processing of your data, or would like to correct any incorrect data, oppose and/or limit any data handling that you consider unnecessary, or request the cancellation of data processing when they are no longer necessary, please inform us in writing at Lorca Institute, S.C. , Hórreo, 33 - Ent. Izda., 15702 Santiago de Compostela (A Coruña), Spain or via email at email@example.com
· This request must include the following information: Name and surnames of the user, details of the request, address, and the supporting data.
· The exercising of these rights must be carried out by the user themselves. However, they can be exercised by an authorised person such as an authorised legal representative. In this case, proof of authorisation for the representation of the interested party must be provided.
Please be advised that you have the right to present a complaint to the Spanish Data Protection Agency, if you believe that your rights have been infringed upon, at the following address: Protección de datos C/ Jorge Juan, 6 28001-Madrid - FAX: 914483680- TELF: +34 901 100 099- E-mail: firstname.lastname@example.org.
Below we outline the purposes of data processing and handling carried out by some of, or all, those responsible for data handling that have been previously mentioned.
|ACTIVITY||PURPOSE||BASE OF LEGITIMACY|
|Workplace management||Staff management for drawing up a work contract, record control, payroll, scheduling, training, pension plans, or workplace risk prevention||Contractual relationship|
|Fiscal and accounts management||Necessary processing for compliance with fiscal and accounting obligations||Contractual relationship
Legal obligation of the responsible party
Legitimate prevalent interests of the responsible party or third parties
|Management of contacts||Data processing in order to be able to maintain communications with interested parties||Contractual relationship
Legal obligation of the responsible party
Express consent from the interested party
|Workplace risk prevention||Fulfillment of current legislation regarding workplace risk prevention and health surveillance||Contractual relationship
Legal obligation of the responsible party
|Administration regarding job applicants||Staff selection and the provision of job posts through their CV, in-person interviews, and trials||Interests of the interested party and/or others
Express consent of the interested party
|Informative communication and notifications||Dissemination of activities and notifications about relevant information related to the activities of the entity||Interests of the interested party and/or others
Express consent of the interested party
|Multimedia management||Handling of images and/or videos for the dissemination in media and on social networks and the promotion of activities||Express consent of the interested party|
|Client management||Processing of necessary data in order to maintain commercial/contractual relationships with clients, billing, post-sale services, send promotional and advertising material and encourage loyalty||Contractual relationship
|Workplace control||Controlling employee attendance, shifts, holidays, leave, and other types of attendance||Contractual relationship
Legitimate prevalent interests of the responsible party or third parties
|Potential client management||Being able to carry out necessary communication with possible clients and/or other interested parties, sending quotes, prices, product costs, and other requested information before establishing a contractual relationship||Commercial relationship|
|Student management||Student data for contact, commercial management, offering services, class management, billing etc.||Express consent of the interested party|
|Website management||Managing questions, contacts, and complaints received via the website||Express consent of the interested party|
|Student records management||Student data for creating academic records according to current regulations regarding this||Express consent of the interested party|
In cumpliance with the General Data Protection Regulation on personal data information, relating to the personal data that will be provided, the interested party is informed as follows:
IDENTITY: Lorca Institute
POSTAL ADDRESS: Hórreo, 33 - Ent. Izda., 15702 Santiago de Compostela (A Coruña), Spain
PHONE: 881 819 427
Management of the contact and of the consultation carried out and, where appropriate, if a subsequent professional assignment occurs, the professional, administrative, accounting and fiscal management of the assignment, as well as the file.
We will treat your data in order to manage the contact you have made or the inquiry you have sent to us.
If you make a professional order, the legitimate purposes of the processing of personal data will be the professional, administrative, accounting and fiscal management, as well as the file archives, or for the exercise or the defense of claims.
The personal data provided will be kept as long as they are needed to manage the contact, the consultation or the order that you make us, or for the exercise or defense of claims.
Consent of the interested party; and if a subsequent assignment occurs, the contractual relationship established.
The legitimacy of the processing of your data is the consent you provide by sending the contact form or the query.
If a professional assignment occurs, the legitimation of the treatment will be the contractual relationship established and the fulfillment of the professional and legal obligations derived from it.
Regarding contact and consultation, there will be no cessions, except for the technicians, programmers and commercial or administrative personnel of the company if necessary to respond to the request.
If a professional assignment occurs, there may be communication of data to installation companies or other professionals who should intervene or be appropriate to intervene.
The data derived from the contact and the consultation will not be communicated to third parties, except the own personnel of the company if necessary to respond to the request.
In the event that professional order is subsequently produced, personal data provided by the client may be communicated to installation companies or other professionals who should intervene or be appropriate to intervene.
Access, rectify and delete the data, request the portability of the same, oppose the treatment and request the limitation of it.
Anyone has the right to obtain a confirmation about whether we treat the personal data that concerns him, or not. Interested persons have the right to access their personal data and obtain a copy of the personal data subject to processing, to update, and request the rectification of inaccurate data, if necessary, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they are collected.
Under certain circumstances provided for in Article 18 RGPD, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
As a result of the application of the right to suppress or oppose the processing of personal data in the online environment, the interested parties have the right to be forgotten according to the jurisprudence of the EU Supreme Court of Justice.
Interested parties may object to the processing of their data for marketing purposes, including profiling.
- By mail addressed to: Lorca Institute, in Hórreo, 33 - Ent. Izda., 15702 Santiago de Compostela (A Coruña), Spain
- By email: email@example.com
If you consider that your rights have not been properly taken care of, you have the right to file a claim with the Spanish Data Protection Agency.